Medical and Mental Health Care in County Jail

The right to care

People in custody have a constitutional right to adequate medical care. County jails provide health care through Sheriff's medical staff or a county health agency. In Los Angeles County, for example, jail health care is run by the county's Correctional Health Services.

Everyone gets a health screening at booking. People should report chronic conditions, medications, pregnancy, mental health needs and substance use at that time, so staff can plan for withdrawal and continue treatment.

How sick calls work

To ask for care, a person in custody usually fills out a sick call or health services request form, or uses a tablet or kiosk if the jail has one. Nurses triage these requests, and urgent problems are seen sooner. Emergencies are handled right away and may lead to a hospital visit.

How families can help

If you're worried about a loved one's health, contact the jail's medical or health services unit using the information on the Sheriff's official website. Give the person's full name, booking number, diagnoses, current medications and the names of outside doctors.

Medical information is private under HIPAA and California law. Staff can usually take information from you, but they generally can't share details back unless the person has signed a release. Encourage your loved one to sign one if they want you involved.

If you think someone is in immediate danger, such as a suicide risk, tell jail staff right away and say clearly that it's urgent.

Grievances

If care seems inadequate, the person in custody can file a written grievance through the jail's process. Families can also contact the facility's watch commander or the county's oversight body, if there is one, such as a civilian oversight commission.

Before you go

This guide is general information, not legal advice. Rules differ by county and facility and can change, so always confirm with the official agency.